Shipping & Service Policy

Digital Delivery

All products and services provided by NEXthorne are delivered digitally (e.g., via repositories, cloud deployments, or email). No physical shipping is involved.

Service Timelines

Delivery timelines are defined in your Statement of Work or project agreement. We provide milestones and regular status updates throughout the engagement.

Access and Handover

Upon completion of a milestone or project, we provide access to code repositories, credentials (as applicable), and documentation required to run and maintain the deliverables.

Support

Support terms and SLAs are outlined in your contract. For support requests, contact us at nexthorne@gmail.com.